Stansted Express Tickets

Maite

Dec 2024Verified booking

5/5

I traveled with my two small children and a very friendly employee helped me with my two suitcases. She also had painting materials for the children, who were very happy. The train journey was very pleasant - I would choose this service again! :-)

View original review in German

Sofia

Dec 2024Verified booking

3/5

My ticket was from Stanstead Airport to Stratford. Upon booking, it appeared that Stratfford and Liverpool St were indifferent destinations so I chose Stratford. In actual fact, the Stratford train requires a change at Tottenham hale whereas the Liverpool St. is direct. This means that at Tottenham Hale you have to wait for the next train to Stratford. It would have been easier to get off at Liverpool St and catch a train then to Stratford I think this needs to be MADE CLEAR when you book..right at the start. (The info about the change at Tottenham Hale was written in small print on the ticket). It should not appear like Liverpool St and Stratford are indifferent destinations

GRAVINA

Oct 2024Verified booking

5/5

We were able to catch the train quickly We easily found seats for our little family. The train was offered .

View original review in French

Dr.

Sep 2024Verified booking

4/5

The combination of the Stanstead Express, the BigBus and the boat tour is just perfect! All the presentation was perfect and humorous. Great fun! Would be better if the train ticket also extended to the bus though - £1 more - otherwise you have to change to the tube at extra cost, which was unexpected.

View original review in German

Vincent

Jul 2024Verified booking

5/5

I was extremely lucky and boarded the train about one minute before departure. The busses heading to Liverpool Street Station got severely delayed, and I had to switch to a taxi.

Renate

May 2024Verified booking

5/5

We have used this train twice and were very satisfied, whether it was the cleanliness, the punctuality or....should we fly to London again, we will use the express train again !!!

View original review in German

Cem

May 2024Verified booking

5/5

It's quickest way to travel from Stansted to Central London. The WiFi is a bonus. When buying a ticket, some touch screens on the machines not functioning well, after trying on several machines I was able to purchase a ticket.

Andreja

May 2024Verified booking

5/5

Trains are clean, fast and run all the time. Everything was quick and simple, codes were scanned quickly without malfunctioning.

Anita

Feb 2024Verified booking

5/5

The experience was convenient, efficient, affordable and comfortable - all necessary qualities for an economical and well-planned airport transfer to start off a very eagerly anticipated vacation.

Maria

Feb 2024Verified booking

3/5

I bought a ticket from Stansted to Stratford. Went on the platform and asked one member of staff which train I should take as there was no Straford option. Told me this one to Liverpool street, nothing else. There was no stop for Stratford station and nowhere said that needed to change the train at Tottenham Hale. I was with two luggages and a baby nd this misunderstandings made our journey really difficult.

Sana

Feb 2024Verified booking

5/5

Ticketing was not great, never received my tickets so had to contact customer service after an hour of puchasing online. Customer service was very friendly and effective. The trains were clean and ran on time. - perfect!

Mark

Dec 2024Verified booking

5/5

Very good experience, so smooth didn't even realise was a third party site! 👊👊👍

Francesco

Dec 2024Verified booking

4/5

The speed of arrival in central London and the frequency of trains

View original review in Italian

Terence

Dec 2024Verified booking

4/5

Didn't take long to book and train was comfortable

Andrea

Dec 2024Verified booking

5/5

Simply and fast service, we take the train from Liverpool street station. Was perfect!

Diamantopoulos

Dec 2024Verified booking

5/5

Service was the best and very condly people,they are the best for this job

barbara

Dec 2024Verified booking

5/5

Punctuality ,train cleanliness ,working Wi-Fi.Staff courtesy,easy ticket acquisition

View original review in Italian

Jaime

Dec 2024Verified booking

5/5

Everything has been great, very easy and agile. I can't say anything against it.

View original review in Spanish

NICOLETTA

Dec 2024Verified booking

5/5

GREAT EXPEROENCE BUT EXPENSIVE WHEN i CECKED MY CREDIT CARD.. IT WAS 95 EUROS ROUND TRIP!!

OTELEA

Nov 2024Verified booking

5/5

Simple access, good travel, clean, low noise.

Esther

Nov 2024Verified booking

5/5

It's was easy to use. Comfortable and quiet.

Leena

Sep 2024Verified booking

4/5

Easy to find the right train, also at Liverpool St station, smooth ride.

RAJKUMAR

Sep 2024Verified booking

4/5

The experience was simple and awesome.

pietro

Sep 2024Verified booking

5/5

All good 🙂 perfect and it works!

View original review in Italian

PANDINI

Sep 2024Verified booking

4/5

The train was spotless and comfortable.

Antoine

Oct 2024Verified booking

3/5

We've been taking the Big Bus for a long time. This is the first time we've had to wait so long to catch a bus. We looked at the waiting time on the app, but it kept changing. Also, once it arrived, it could be crowded, which sometimes prevented us from sitting down and/or listening to the audio guide.

View original review in French

Rajinder

Sep 2024Verified booking

5/5

Seamless ticeketing procedure online.Wonderfyl!The itenerary has been very well planned with a running commentary it made the tour comfortable and easy to connect with the places we passed by.

ELSPETH

Sep 2024Verified booking

5/5

Ticketing was easy and very convenient. Loved being able to get around and get off at the places we wanted to see more of.

Dr.

Sep 2024Verified booking

4/5

The combination of the Stanstead Express, the BigBus and the boat tour is just perfect! All the presentation was perfect and humorous. Great fun! Would be better if the train ticket also extended to the bus though - £1 more - otherwise you have to change to the tube at extra cost, which was unexpected.

View original review in German

Sabrina

Aug 2024Verified booking

3/5

Open roof bus is great. But audio guide was interrupted and cut-off many, many times. So information was lost, what you saw driving by. Sometimes it was also not clear which house etc. the guide talked about, as we had passed it already or where not there yet. Or the description was too vague. The audio guide is the added benefit compared to driving around the city with the regular much cheaper bus lines. If the audio guide doesn't work properly, the tour is not worth its price.

Neil

Aug 2024Verified booking

3/5

Love the ability to use the hop on hop off at many locations. Just a bit muddling as to where the stops were , that is which side of the street you get the bus . Also the blue is a bit too long fir one ride.

Fiona

Aug 2024Verified booking

4/5

Got to see alot but it was the hottest day of the year and it was very hot on top. We did come prepared with hats and water. However the English haven't invented aircon yet so it was very hot when we had to sit downstairs. I can imagine it would be freezing in winter.

Sunil

Aug 2024Verified booking

4/5

being able to cover all the major attractions with flexibility on choosing which one to see and where to get off. different routes (red and blue) help as well in terms of some planning for the sights the river cruise was excellent (with the weather being great as well on the day) One issue that we encountered was that the frequency would vary for the buses and the app at times wasnt that helpful.

Gaynor

Aug 2024Verified booking

5/5

Made a list of what we wanted to see. Saw everything using hop on hop off bus..brilliant we also went on the river cruise from Tower Bridge to Westminster.

Neha

Jul 2024Verified booking

4/5

It was very convenient. The drivers were so helpful any time I had questions. Would be nice if buses were air conditioned or windows opened more.

Richard

Jul 2024Verified booking

4/5

The sights of London. However, we noticed that there were no many Red route buses in comparison to the Blue route buses. We had to wait at Hyde Park corner for over 20 minutes for a Red bus, but 4 Blue buses came & went in that time.

Ericka

Jul 2024Verified booking

4/5

The bus tour was great, it included the main sites to visit and the application with the whole route and stops is very helpful. I'll suggest to find a common stop to connect the 3 routes (green, blue and red) to enjoy a full trip. Also, the cruise for the Thames river was only one way, we thought it was a round trip and that we will return to the same place we started to continue with the hop on hop off route but had to walked some time to go back and start again the route.

Corrie

Jul 2024Verified booking

3/5

The map you have on your website is no longer accurate so we waited around for several busses to get on the ORANGE line and it no longer exists. With everyone using technology today, you should update your map on your site.

Glenna-Marie

Jul 2024Verified booking

3/5

It was good to see the attractions and have some info about them. Unfortunately the map we got with our tickets was out of date so we wasted a lot of time looking for where to catch the bus. Once we got the bus we had the up to date version and could work out where to go.

Elizabeth

Jul 2024Verified booking

5/5

Easy to order online, only issue was confirmation e mail stated photo I'd required to relinquish tickets. I had no photo ID. Contacted the help chat and was reassured this was not needed. Plenty of buses available good commentary, friendly drivers. Loved driving over Tower bridge.

Eugene

Jun 2024Verified booking

3/5

We checked in for the first time and the driver simply waived us back and did not direct us to the earphones. We had to figure out the audio system on our own. It was a hot day and the downstairs if our bus was stiffling; once we moved upstairs it was better. Tour was good once we got deleted in; explanations on the audio guide need to be updated now that there is a new monarch in place.

Linda

Jun 2024Verified booking

4/5

We had a great time on our London hop on hop off tour with Big Bus. The addition is the one way Thames River cruise was a really nice addition although some of the information for this could have been easier to find on the websites. The bus tours were good except that some of the stops near Picadilly were changed because of detours and we didn't know about this until the bus was driving off route according to the map. We ended up getting off and course correcting ourselves. The commentary on the bus is pre recorded which was informative and fine but know that it does repeat some of the facts at different points.

Chris

Jun 2024Verified booking

3/5

The bus had issues with several of the audio outlets and at leas six of the plug-in boxed did not work around the seats I had. The 1:35 hr trip took nearly 4 hr due to traffic problems (no fault of the bus/service)...😕

Kathryn

Jun 2024Verified booking

5/5

The mate on the river cruise was funny and knowledgeable. We really enjoyed it! After three days of walking, the bus was a great way to see the city and test the feet.

Cem

May 2024Verified booking

5/5

It's quickest way to travel from Stansted to Central London. The WiFi is a bonus. When buying a ticket, some touch screens on the machines not functioning well, after trying on several machines I was able to purchase a ticket.

Gillian

Dec 2024Verified booking

5/5

The bus driver was so kind and helpful

Hans

Nov 2024Verified booking

4/5

GOOD UNDERSTANDING VIA HEADSET FOR US DANESE. THE GUIDE ON THE BOAT WAS ENTERTAINING BUT SPOKE TOO FAST

Santhi

Nov 2024Verified booking

4/5

Thames cruise good overview of the highlights of the city

Joanne

Oct 2024Verified booking

4/5

Looked the combined bus and boat ride. Online Ticketing was easy and convenient

Juan

Sep 2024Verified booking

5/5

Excellent tour service

View original review in Spanish

WILBERT

Dec 2024Verified booking

4/5

Hello, After having booked the tickets for the London Eyes, I recommend the experience, but I find that the ticket remains expensive for just 30min of wheel, even if the sight from the top of this one remains impregnable. I would recommend this activity, especially at night.

View original review in French

Alejandra

Dec 2024Verified booking

3/5

On November 17 I booked tickets for the London Eye for December 11 and when I arrived in London the reservation was made on November 17 which I had not put, I do not know if it is an error of the page or what but I will not buy tickets with you again. The ride was nice.

View original review in Spanish

Tatjana

Dec 2024Verified booking

5/5

The process was so smooth that we almost couldn't believe it. We had pre-ordered tickets but there wasn't a long queue. Maybe 5 minutes waiting time. We were there during the week and the weather was medium. It is barrier-free and the staff put ramps in front of the gondolas so that nothing can happen. Can only be recommended

View original review in German

Mr

Dec 2024Verified booking

5/5

The staff could not have been more courteous and helpful. They carried out their duties in a professional - but friendly and welcoming way. Check-in was simple, the gentlemen at the security check were thorough but did not cause me any stress ahead of my long awaited experience. As it turned out, I was so excited I left my backpack behind me at the checkpoint and only realised this when the doors of my gondola were closing. The team loading visitors into the gondolas assured me that the bag would be put aside and kept with care. The expeirence on the London Eye itself was fantastic. There were four of us in the gondola and the other couple (featuring a wheelchair user) and my sister and I rotated positions in the gondola so we all got to see every angle throughout the flight. When we disembarked, it was a simple process to get back to the security checkpoint and when I told the person at the checkpoint that I had forgotten my bag, he asked some questions to verify that I really did know the bag in question. I then signed for the bag and we were good to go. SUPER EXPERIENCE and would highly recommend doing it on a clear day in November.

Joan

Dec 2024Verified booking

5/5

I purchased the ticket with the faster access to the attraction, and loved being able to skip that 30+ minute wait. From getting to the London Eye, I was in my pod within 5 minutes.

DONNA

Nov 2024Verified booking

3/5

The views from up high are exceptional. No light background music. No pinpoint focus guide. Photo counter could not accept cash so i had to leave my photos.

Valerie

Nov 2024Verified booking

3/5

I thought the experience was excellent except having to stand in a queue for too long (for someone disabled). Could a few seats be provided. I was in a queue for 15 minutes which was extremely painful standing for that long Excellent help getting on and off the pod itself. Overall a wonderful experience .

Beverley

Nov 2024Verified booking

4/5

The London Eye experience was great. Luckily I had my 16 year old grandson with me as I struggled with downloading the app without his help I would have found it difficult. But I will say the staff were very helpful and patient with nana.

Helen

Nov 2024Verified booking

5/5

No que,s .. pre ordered.. went to Southbank Christmas market first.. nice end to the day.. great experience! Worth the money

Isa

Nov 2024Verified booking

5/5

We could go straight ahead and didn't have to queue. The view was fantastic. It was a great experience to see London from above.

View original review in German

Catherine

Nov 2024Verified booking

5/5

1st time in London & on The Eye was great . The que moved quickly . Super smooth ride, plenty of space to walk around the pod to see the site's and take photos . ( pity the weather wasn't better)

Gillian

Nov 2024Verified booking

4/5

very easy ticketing experience. arrived earlier than ticket was booked for but wasnt a problem at all - staff were very efficient and boarded people as quick as they could. Very expensive though

David

Nov 2024Verified booking

5/5

I liked the views from the top of the eye and seeing St Paul's and the shard. I thought the audio about the history of London was interesting and what we could see

Toneatti

Nov 2024Verified booking

5/5

Superb view of London's slightly crowded capsule Ticket respected and adaptable, but rather expensive... Possibility of adding the cruise!

View original review in French

Kenneth

Nov 2024Verified booking

5/5

My first time in the Eye and it was brilliant! No problem with online ticketing, used the fast track admission to the pod; all good!

Antje

Nov 2024Verified booking

5/5

I used this App the first time. I wasn't sure if it works. But everything worked very well. We found the way to our attractions without losing the way! And we found our tickets without any problems on my mobile. The show " Starlight Express" was really great: the music, the laser show, the view from every seat there, the food and beverages inside the hall. It was an amazing place and show. We can recommend it!

Giuseppe

Nov 2024Verified booking

5/5

Beautiful experience to see London from above. Like all entrances to London...a bit expensive...but at least worth it!!!

View original review in Italian

Diana

Nov 2024Verified booking

5/5

Seeing London at night from the London eye was a wonderful experience! It was super easy to get tickets and the staff was super organized! I would recommend it

View original review in Italian

Andrea

Nov 2024Verified booking

5/5

The entrance is direct with the bar code, you only have to queue to get into the capsules but it is very little time.

View original review in Spanish

Benedicte

Nov 2024Verified booking

3/5

It was an enriching experience, but I found that people with strollers were unwelcome and not helped. In the end, we're treated better with a disability than with a baby. It's de event pr a space that's so easy to use with a stroller.

View original review in French

Janet

Nov 2024Verified booking

5/5

The view was amazing!! Plenty of room to wander around. The unit moved so slowly, it didn't feel like it was moving. I bought the 'easy on' ticket. Best thing ever. Arrived at the Eye and stepped right in! So happy I did it!!

Nicholas

Oct 2024Verified booking

5/5

Everyone who was organising the que was really upbeat and positive. The staff got everyone on and off in a timely manner. I thought the whole thing was well organised all the staff knew what they were doing and seemed happy to do their work. A rarity in this modern age.

Malin

Oct 2024Verified booking

3/5

The tour was fantastic, but the waiting in line-system was complicated with two different sections of the line. Did not work out and people did not respect or understand the queing system.

Francesca

Oct 2024Verified booking

4/5

The attraction provides a great view of London's rooftops, the capsules are very spacious and clean, they don't move and for those who suffer from vertigo, I don't think they will be affected that much. The ride takes about 30 min and acceptable quality price. Recommended as an attraction to do in London

View original review in Italian

Kimberly

Oct 2024Verified booking

5/5

My daughter and I went to London for a short trip and this was on our list of things to do. Amazing 360° view! The timing was perfect. You have 30 minutes to enjoy this experience and we found it to be not too long and not too short. Staff was friendly and while the lines appear long, they move quickly and efficiently!